Casual · February 24, 2017

911 Operator (2017)

trophy18 achievementsextension4 DLClocal_offer-80% current discountgroup1M–10M ownersrecommend14.2k recommendations
In 911 OPERATOR , you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this? PLAY ON ANY CITY IN THE WORLD* Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks. MANAGE TEAMS A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities. Main features: Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying. Real First Aid instructions. Opportunity to play on any city in the world! 6 selected cities in Career mode, featuring unique calls and events. More than 140 types of reports to encounter. 12 types of emergency vehicles (including helicopters, police cars and motorcycles). *** The game requires Internet connection to download free maps. The offline game is available after downloading the maps. All map data © OpenStreetMap authors * The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.

Casual releases from 2017

26 Casual titles launched in 2017 — top 6 by review volume.

Position in Casual

MetricThis titleGenre position
Review volume16.4k Steam reviewsTop 14% in Casual
Positive rating89% positiveGenre average: 88% — this title sits in top 63%
Metacritic68/100Genre average 76 — top 87% of Casual titles
Engagement hours5 h averageTop 65% for session depth among Casual

Community Tag Signals

Tag weights reflect how many Steam users voted each descriptor — larger pills = stronger consensus.

  • Simulation · 325
  • Strategy · 289
  • Management · 230
  • Singleplayer · 179
  • Indie · 165
  • Casual · 152
  • Realistic · 116
  • Crime · 101
  • Choices Matter · 100
  • Education · 81
  • Tactical · 78
  • Real Time Tactics · 78
  • 2D · 74
  • Atmospheric · 63
  • Addictive · 62

Peer Casual titles

Comparable titles in the same genre and review-volume band — ranked by Steam positive percentage.

Localization Coverage

Interface / Subtitles (12)

  • English volume_up
  • French
  • German
  • Spanish - Spain
  • Polish
  • Simplified Chinese
  • Russian
  • Japanese
  • Czech
  • Korean
  • Portuguese - Brazil
  • Turkish volume_up

Full audio (2)

  • English
  • Turkish

Reception Metrics

Steam community

89%Very Positive · 16.4k reviews

14.6k positive · 1.8k negative

Metacritic

68/100 critic aggregate

Open Metacritic page

Metacritic user score

6.8/10

Curator recommendations

14.2k

Features & Capabilities

Community

  • Steam Achievements
  • Steam Trading Cards
  • Steam Workshop
  • Steam Cloud
  • Stats

Other

  • Single-player
  • Includes level editor
  • Family Sharing

Press Quotes

“I want more games that place you into the shoes of people with interesting jobs, just as Papers, Please dropped you into the role of a customs officer. 911 Operator intrigues” Rock Paper Shotgun

Engagement Profile

All-time avg

5h

short (5–15 hours)

Median

2h

Typical completion time

2-week avg

1h

Current engagement

Achievements

18

Steam unlocks available

Release & Availability

Release dateFeb 24, 2017
DeveloperJutsu Games
PublisherGames Operators
Base price$2.99 -80%
DLC / Add-ons4 released
PlatformsWindows, macOS
Estimated owners1M–10M
External linksOfficial site · Metacritic page · [email protected]

More from Jutsu Games

Jutsu Games has 3 titles indexed — all listed below.

Editions & Packages

  • Buy 911 Operator